Their clear understanding of both Client and Agency needs means that they can quickly get to the bottom of issues and provide both pragmatic and effective solutions that ensure ongoing great work."
Our Clients say
Paula Withell, former Head of Advertising Tesco plc
Our Clients are
Our Clients say
Andrew James, Allianz UK
The Observatory made our job (of choosing the winner) really difficult by finding us such well matched agencies. I wouldn't undertake another major agency appointment or agency roster review without them."
Alison Jones, former Marketing Director, Debenhams
Working with The Observatory ensures we maximise the benefits of an agency review and minimise the hassle of it."
Charlie Hiscocks, Brand Communications Director SABMiller
The Observatory has been a source of wise counsel and support in helping raise standards in the way we contract, evaluate and incentivise agencies."
Tatiana Rees, Lloyds Banking Group
One of the best training workshops I've attended in the past couple of years."
Vicky Betts, Shop Direct Group
The Observatory is a fantastically collaborative consultancy that guided us through a perfectly planned pitch process and now positions us with a world class agency to deliver our needs, against brief and within budget. We would be delighted to work with them again on any forthcoming business."
Darina Anwyl, Head of Supporter Partnerships, Cancer Research UK
Thank you to The Observatory for helping us with a challenging brief with extremely short lead times. Their wealth of experience and knowledge across the industry gave us invaluable insight, information and clear direction to short list the right agencies. My first stop will always be The Observatory to maximise the effectiveness (and enjoyment!) of the pitch process."
Nicki Kenyon, ex-Managing Director, asiarooms.com
We retained The Observatory to manage the search and selection process to appoint a regional lead creative agency for AsiaRooms. Their advice, calmness under pressure and wise counsel, was invaluable in guiding us through this process successfully.
The experience was nothing short of a pleasure and we’re delighted with the outcome.
Laurence Tournerie, General Manager, Danone Singapore
Going into the process with the Observatory proved to be a very valuable exercise, with tangible outputs that could translate into immediate action plans in order to strengthen the client-agency relationship.
James Smith, Danone Baby Nutrition
The Observatory's understanding and inside track of the Global Agency marketplace was invaluable in helping us to arrive at a robust shortlist. Their rigorous process and ability to co-ordinate requirements was appreciated by all members of the multi market team. We'd have no hesitation in working with them again."
